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We went with Otava because we're very data driven company, and we have a need for security and HIPAA compliance--that was a big thing for us. We chose them because of the efficiency of their solutions, fully redundant data center, cost, and most importantly, their focus on compliance.

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MDwise is a nonprofit health maintenance organization focused on providing health coverage to Indiana individuals and their families. They currently provide coverage to more than 350,000 members through a broad network of primary medical providers, hospitals, specialists and other providers.

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We rely on Otava to support mission-critical systems for Fortune 500 companies. We need our IT provider to be rock solid for us because these are large, global companies that trust their mission-critical systems to us. That's where the relationship with Otava has really shone. They've been extremely reliable, and the team will do whatever it takes to help us get online as quickly as possible. If we had gone with someone like Rackspace or AWS or Azure, we would just be one of a million and would not get that same level of attention when help is needed.

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CEO

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After acquiring their LMS in 2005, Latitude realized they had a unique opportunity to scale their business on demand by turning to a third-party services provider. They began searching for local providers they could trust to host their mission-critical applications and infrastructure.

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Otava overdoes it in credentials, and they overdo it with maintaining best-in-class secure and stable environments. They really drew us to the type of vendor we wanted to work with.

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Vice President

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As part of their previous IT strategy, AccumTech had housed and managed their own servers. But due to their fast growth rate, AccumTech realized they needed a high-availability architecture that their current setup couldn’t provide. According to Andrew Madonna, Vice President of AccumTech, they were looking for a hosting provider who thoroughly understood their security and HIPAA compliance needs and could quickly adapt with the company.

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The fact that Otava manages all our production infrastructure for us has helped big time. Since we have moved [our infrastructure] over, our experience with Otava has been smooth.

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ModuleMD needed to meet specific business objectives quickly and started searching for a new provider. In 2011, ModuleMD sought to offer a more robust HIPAA secure data storage environment for its customers and needed an IT partner with extensive knowledge of HIPAA and HITECH requirements surrounding data storage, retrieval, security, disaster recovery and redundancy, to meet the demands of their growing healthcare business.

The level of service across the board from Online Tech has been nothing short of exceptional. It's only getting better and better as the years go along. Whenever we pick up the phone, someone is immediately available to answer questions.

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In 2010, a Fortune 500 company contracted Progressive Data, still operating as Burnett Direct at the time, to develop the UI and backend processes of a turnkey marketing web application. In order to make this project successful, Brian and Sean realized that they needed to outsource their IT needs to a trusted provider who was equipped to handle the necessary security controls and backup requirements their new client had.

Otava is a true partner. As our needs have changed, Otava has always been there and consistently shown us that they are looking out for our best interests. Our needs have constantly changed, and Otava has been flexible and looking out for us. They strive to recommend proactive solutions even before we are aware of the need for change.

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KellyConnect® is a BPO Contact Center and IT Help Desk practice of Kelly Services®. In 2015, as KellyConnect’s client needs grew, the company realized its current infrastructure couldn’t possibly handle the new demand placed upon it. The KellyConnect team wanted to improve their server and network capability in a way that would allow for future growth without having to worry about managing the staff, resources, equipment, and time that would be associated with such growth.

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I love the fact that when I was explaining our project, Otava listened, plugged me in with the right people and helped facilitate that relationship further. It was frustrating for me not being able to figure out where to go, and seeing that Otava has these kinds of partnerships already built in is incredibly helpful to me.

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In 2010, Integrated Design realized their in-house infrastructure could not keep up with demand and that their web applications needed a robust, enterprise-level infrastructure with a high degree of performance. They knew they could meet the changing needs of their clients and plan for future growth if they used a secure, scalable, cloud-based solution.

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Our passion for excellence fuels us to explore new solutions and bring them to life with our partners and clients. Through innovation and collaboration, we overcome every regulatory and security challenge and execute with fierce dedication. You can count on us to do what we say we’re going to do, because we won’t let anything stand in our way.

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Over the years, our clients and partners have shared hundreds of stories of Otava team members going above and beyond expectations to get the job done. We call them Exceptional Experiences, and we meet every single day to celebrate them. Choose Otava, and add your own Exceptional Experiences to our walls.

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Exceptional Experience #79

I’d like to recognize extraordinary client focus and team work by Scotty H, Travis A, Aaron L, Jeff L and Kamil K on their cross environment swarming efforts to correct a deployment. It was learned that a new deployment was not fully configured, leaving the client with no access to their VMware. Without training or full access to systems our teams were able to jump in and work together to resolve the issue for the client. Great job, teams!

Cyndi Lyon

Exceptional Experience #72

I would like to submit an EE card for Greg M for Client Focus. Greg did a phenomenal job of going through a complex review of a client's environment, areas where they could optimize, and illustrating the growth of their Data Protection as a Service over the last year. It can be a challenge to address the very technical questions, and Greg did this with upmost competence and professionalism. Great job, Greg!

Bob Carter

Exceptional Experience #60

I would like to submit an EE card for Komal and Rich, who responded to our phone calls late last night and helped us dig into an email issue we were having and helped us find a resolution. I know being up that early is no fun, especially being awakened out of sleep. Thanks so much to both of you!

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Chris Barylski

Exceptional Experience #65

On a Saturday, I called Stefan with a urgent request from one of our partners for critical “process” documentation needed to complete our HITRUST audit. Stefan jumped on it on a Saturday evening and worked with our Travis M to get the required access our partner needed by 11 am the next day. Can’t thank both of these guys enough. Your urgency was definitely appreciated!

Jason Yaeger

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We offer cloud in every shape and size, plus storage and application delivery services to meet the most demanding performance and compliance requirements out there.

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We offer cloud in every shape and size, plus storage and application delivery services to meet the most demanding performance and compliance requirements out there.

Experience the peace of mind that results from having well-architected disaster recovery and backup environments in place. Enjoy shorter recovery times, faster restores and a better night’s sleep.

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Choose racks, cages or private suites in any of our 12 geographically diverse data centers. Your data will be available 24x7 and backed by an iron-clad commitment to security, compliance and privacy.

Ace the audits with world class security customized to your unique compliance obligations and resource demands. Our defense-in-depth-approach protects data three ways for 100% peace of mind.

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Ace the audits with world class security customized to your unique compliance obligations and resource demands. Our defense-in-depth-approach protects data three ways for 100% peace of mind.

Improve the outcomes of major cloud transitions and keep business running seamlessly with expert guidance and hands-on support through cloud migrations, database refreshes, server management and strategic planning.

We’re here to help! Have questions? We love answering them!

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We’re here to help! Have questions? We love answering them!

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